Information Technology is responsible for planning, developing, and maintaining the city's infrastructure hardware and software; installing and supporting desktop systems; supporting departments' technology initiatives and projects, as well as their operational applications and associated hardware; and supporting the telecommunication system.
Information Technology uses and maintains a variety of hardware and software systems, including desktop PCs, Redundant Wide Area Network and Wireless systems, File and Application servers, SAN array, and a VOIP phone system.
Maintains central processing and network hardware, security, operating systems, data and voice communications systems.
Enhances and maintains many integrated computer system applications.
Provides Internet, Intranet, and email services.
Provides wide area network, fiber-optic, and wireless services to city departments.
Provide audio visual support for Council meetings and distant education seminars.
Provides hardware and software installation, upgrades, troubleshooting, and repair for all City departments..
Provides oversight and management of city websites and mobile apps.
Provide technical support across all city departments in support of the city's mission.
Provide security to proactively protect the City's information technologies.
Provide a disaster recovery plan that will assist with business continuity as needed.
To maintain systems and networks availability.
Assess City departments' information technology needs and determine the best means of utilizing technology to address those needs to increase efficiency, effectiveness, and reduce costs where possible.