Information Technology is responsible for planning, developing, and maintaining the city's infrastructure hardware and software; installing and supporting desktop systems; supporting departments' technology initiatives and projects, as well as their operational applications and associated hardware; and supporting the telecommunication system.
Information Technology uses and maintains a variety of hardware and software systems, including desktop PCs, Redundant Wide Area Network and Wireless systems, File and Application servers, SAN array, and a VOIP phone system.
Services
- Maintains central processing and network hardware, security, operating systems, data and voice communications systems.
- Enhances and maintains many integrated computer system applications.
- Provides Internet, Intranet, and email services.
- Provides wide area network, fiber-optic, and wireless services to city departments.
- Provide audio visual support for Council meetings and distant education seminars.
- Provides hardware and software installation, upgrades, troubleshooting, and repair for all City departments..
- Provides oversight and management of city websites and mobile apps.
Goals
- Provide technical support across all city departments in support of the city's mission.
- Provide security to proactively protect the City's information technologies.
- Provide a disaster recovery plan that will assist with business continuity as needed.
- To maintain systems and networks availability.
- Assess City departments' information technology needs and determine the best means of utilizing technology to address those needs to increase efficiency, effectiveness, and reduce costs where possible.
